frequently asked questions

We welcome everyone, regardless of gender, to join NumeRx if they:

1. Are 18 years or older.

2. Reside in or are physically present in a state where we offer services.

3. Have a proven medical need for treatment.

Getting started is easy – just schedule with a provider and make your initial payment. We'll send a confirmation email with all the details you need.

Absolutely not! We believe in transparency – the prices for all our plans are clearly displayed on our website.

If you choose to take your order outside of our plan, you may be required to pay for your medication at the pharmacy.

Certainly! You can pause your membership anytime without any extra charges. Just email us to arrange it.

No, you can join NumeRx without a referral.

Results vary, but typically members see significant progress within the first few months.

While not required, lab work can be beneficial for tailoring your treatment. You can upload recent lab work or have it ordered if needed.

No, your medication cost is included in the monthly program fee.

Our clinicians prescribe medications based on your individual health needs and history.

When appropriate, your Clinician may prescribe GLP-1 medications, including semaglutide (brand names Wegovy, Ozempic, and Rybelsus), liraglutide (brand names Saxenda and Victoza), tirzepatide (brand name Mounjaro), or dulaglutide (brand names Trulicity). In addition, many members have had success with other medications such as Metformin and a combination Naltrexone and Bupropion. If your treatment plan isn’t working for you, talk to your NumeRx Care Team about adjustments or alternative plans.

NumeRx Clinicians can prescribe a variety of different weight management medications tailored to your unique biology, behaviors, and preferences. Your Clinician will work with you to explain the specific side effects you could encounter with your specific medications. If you experience side effects, you can easily report them to your Care Team in the portal.

Yes, the prescribed medication under your plan is included in your membership fee.

All of our providers are US-licensed and board-certified with years of clinical experience. NumeRx also works with specialists and leaders in the industry to construct a program that fits each person’s unique biology, behaviors, and preferences.

Our team assigns appointment requests based on state licensing and provider availability. You will be given your provider’s profile before your appointment. If you do not want to speak to your assigned provider, for any reason, our team will work to schedule your appointment with a different provider for you.

Yes, depending on the specific state in question. NumeRx only operates in states where telehealth is allowed for this specific use case.

Of course. Email us at info@numerx.com, and we'll be happy to share more information about their background.

Services may be eligible for FSA/HSA reimbursement. Check with your FSA/HSA provider for eligibility requirements. If you have already checked out, you can update your payment method to an HSA or FSA card in your account settings.

All medication is directly sent to your door. There are no physical locations to pickup the medication from.

Your medication could be shipped form any of the following location:

• 3906 Cragmont Dr, Tampa, FL 33619

• 1077 Central Pkwy S, San Antonio, TX 78232

• 1343 North Colorado Street Gilbert, AZ 85233